
EXERCISE 0
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Siga o passo-a-passo em cada seção
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Não vá para a próxima seção sem antes concluir a atual.
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Confira as categorias do exercício caso queira identificar o conteúdo.
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Em caso de dúvidas, assista ao
Vídeo Introdutório.
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Listen to the audios in the correct order.
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Use the notepad to keep track of your understanding.
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When satisfied, move on to next section.
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If having trouble to understand check the next section
SECTION ONE LISTENING
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Audios
The audios are in the right order to be listened to, listen to each one of them and unveil the whole story.
AUDIO ONE
AUDIO TWO
AUDIO THREE
AUDIO FOUR
Notepad
Feel free to use this notepad to take notes, it helps you keep track of the audios and practice writing in English too!
SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION TWO - SECTION



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Check the definition of the words highlighted.
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Each audio has one highlighted word.
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Go back to section one and listen again if needed.
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If satisfied, move on.
SECTION TWO GLOSSARY

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Audio 1
Highlight "Overseas"
Definition When something or someone is from another country, across the sea.
Example "Our overseas colleagues in Japan asked for a video call at 7 a.m. because of the time difference."
Audio 2
Highlight "Figure out"
Definition To understand or solve something by thinking about it.
Example "She couldn’t figure out why the printer kept jamming until she checked the manual."
Audio 3
Highlight "It’s on us"
Definition It’s our responsibility or fault.
Example "The customer didn’t get the package because we forgot to ship it—it’s on us to apologize and fix it."
Audio 4
Highlight "Tonight"
Definition The night of the current day.
Example "He promised to email the report tonight so we can review it before tomorrow’s meeting."
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SECTION THREE TRANSCRIPT
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Check what was really said in each audio!
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Now is the moment to learn from your mistakes.
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Check what you misunderstood and reassure what you did understand.
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When done, move on to next section.
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AUDIO ONE
"Hey everyone, I just got feedback from our overseas partner."
AUDIO TWO
"They love our tool but can’t figure out how to use it."
AUDIO THREE
"It’s on us—we skipped the user guide last week."
AUDIO FOUR
"Let’s fix this now and send it by tonight."
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SECTION FOUR WALKTHROUGH
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Watch the video and learn with the teacher!
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SECTION FIVE CONVERSATION
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With a friend or teacher, discuss the following questions.
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What’s the hardest thing you’ve ever had to explain in English to someone from another country?
Do you think sometimes it’s fair to rush a fix at the last minute, or should people just plan better?
How do you deal with someone who complains about your work when you think it’s fine?
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