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Image by Campaign Creators

C1

Class 20

Section 1

Listening

Instructions

Try to understand as much as possible from each audio below.

Try to transcribe each audio to practice writing. Then, move on to Section 2.

To download the audios (.zip) on your device, click below.

20.1 (2)
00:00 / 00:07
20.2 (2)
00:00 / 00:06
20.3
00:00 / 00:05
20.4 (2)
00:00 / 00:03

Section 2

Transcript

Instructions

We're nearing the end, this section is like the "answer sheet".

Read the text extracted from the audio.

Now's the time to see what you heard!

Try to understand as much as possible before going to the Walkthrough section.

Then, move on to Section 4.

After a tough quarter, we sat down with the board and realized centralizing every decision was slowing us down.

20.1 (2)Artist Name
00:00 / 00:07

So we shifted most operational calls to team leads—even if that meant a bit more risk.

20.2 (2)Artist Name
00:00 / 00:06

Three months in, execution got faster, and teams started taking real ownership.

20.3Artist Name
00:00 / 00:05

Honestly, we should’ve made this change earlier.

20.4 (2)Artist Name
00:00 / 00:03

Section 4

Walkthrough

Instructions

In this video, the teacher covers every and each little detail you may have missed or may not know about the audios/transcript.

This video is rich in information so make sure to take notes of the new things you learn here.

Then, move on to Section 5 .

Image by Trent Erwin

Section 5

Talking Point

Instructions

With a teacher, friend, or AI companion, practice talking, answering and discussing the following points listed below.

  • How do you personally draw the line between strategic decisions that must stay with you, and those that can be delegated without risk?

  • What’s your framework for holding distributed teams accountable without slowing them down?

  • When delegation fails, what's your process for identifying the root cause—and how do you course-correct without eroding team trust?

  • From a scalability standpoint, how does decentralization impact your ability to maintain quality and brand consistency?

Congratulations

You're all set!

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